Terms of Use

Last Updated: June 2025

Welcome to qalexagrandlodge.com (the "Website"), the official online presence of , a company incorporated under the laws of Canada, with its registered office at (hereinafter referred to as "we," "us," or "our"). These Terms of Use ("Terms") govern your access to and use of the Website and all content, features, and services made available through it.

Please read these Terms carefully before using the Website. By accessing or using any part of the Website, you confirm that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree to these Terms, you must immediately cease using the Website.

1. Acceptance of Terms

By visiting, browsing, or otherwise using the Website, you acknowledge that you have read and fully understand these Terms and that you agree to be legally bound by them. These Terms constitute a legally binding agreement between you ("User," "you," or "your") and

We reserve the right to update, modify, or replace these Terms at any time at our sole discretion. Changes will become effective immediately upon posting to the Website. The date of the most recent revision will be indicated at the top of this page. Your continued use of the Website following the posting of any changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

These Terms apply to all visitors, registered users, and any other persons who access or use the Website, regardless of the device or method of access used. If you are accessing the Website on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to these Terms.

2. Age Restriction

You must be at least 18 years of age to access or use this Website. Access to any gambling-related content, casino services, or any promotional material associated with gaming activities is strictly prohibited for individuals under the age of 18.

By using this Website, you represent and warrant that you are at least 18 years of age and that you have the legal capacity to enter into a binding agreement under applicable Canadian law. We reserve the right to request proof of age at any time and to restrict or suspend access to the Website if we have reasonable grounds to believe that a user does not meet the minimum age requirement.

If you become aware that a minor is accessing this Website or has provided false information regarding their age, please notify us immediately at the contact details provided at the end of these Terms. We take our obligations regarding underage access very seriously and comply with all applicable provincial and federal regulations concerning gambling and hospitality services in Canada.

3. Use of the Website

3.1 Permitted Use

The Website is provided for lawful, personal, and non-commercial informational purposes. You may use the Website to learn about the services, facilities, and promotions offered by , to make reservations, to contact our staff, and to engage with any interactive features made available to you.

3.2 User Obligations

As a condition of your use of the Website, you agree to the following obligations:

  • You will use the Website only for lawful purposes and in compliance with all applicable federal, provincial, and local laws and regulations of Canada, including but not limited to the Criminal Code of Canada , the Personal Information Protection and Electronic Documents Act (PIPEDA) , and applicable Alberta provincial legislation.
  • You will not use the Website in any manner that could damage, disable, overburden, or impair the Website or interfere with any other party's use and enjoyment of the Website.
  • You will not attempt to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website.
  • You will not transmit any unsolicited or unauthorized advertising or promotional material, spam, or any other form of solicitation through the Website.
  • You will not engage in any conduct that is fraudulent, deceptive, misleading, or harmful to us, other users, or any third party.
  • You will not use any automated means, including bots, scrapers, or data mining tools, to access, collect, or harvest data from the Website without our express prior written consent.
  • You will not impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with any person or entity.
  • You will not upload, post, transmit, or otherwise make available any content that infringes upon the intellectual property rights of any third party or that is unlawful, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable.
  • You will not engage in any activity that could constitute or encourage a criminal offence, give rise to civil liability, or otherwise violate any applicable law or regulation.
  • You will provide accurate, current, and complete information when required (such as during a reservation or registration process) and promptly update such information to maintain its accuracy.

3.3 Account Security

If the Website provides user account functionality, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We shall not be liable for any loss or damage arising from your failure to protect your account credentials.

4. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, images, photographs, audio and video clips, digital downloads, data compilations, and software, is the property of or its content suppliers and is protected by applicable Canadian and international intellectual property laws, including the Copyright Act (R.S.C., 1985, c. C-42) and the Trade-marks Act .

You are granted a limited, non-exclusive, non-transferable, and revocable licence to access and use the Website and its content solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any materials from the Website without our prior written consent.

5. Privacy and Personal Information

The collection, use, and disclosure of your personal information through the Website is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Website, you consent to the collection and use of your personal information as described in our Privacy Policy and in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Alberta privacy legislation.

6. Disclaimer of Warranties

The Website and all content, information, products, and services provided through it are offered on an "as is" and "as available" basis, without any representations or warranties of any kind, either express or implied, to the fullest extent permissible under applicable law. expressly disclaims all warranties, express or implied, including but not limited to:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement;
  • Warranties that the Website will be uninterrupted, error-free, secure, or free of viruses or other harmful components;
  • Warranties regarding the accuracy, reliability, completeness, or timeliness of any content or information on the Website.

We do not warrant or make any representations regarding the use or the results of the use of the Website or its content in terms of their correctness, accuracy, reliability, or otherwise. You assume the entire risk as to the quality and performance of the Website.

7. Limitation of Liability

To the maximum extent permitted by applicable Canadian law, , its directors, officers, employees, agents, affiliates, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to:

  • Loss of profits, revenue, or anticipated savings;
  • Loss of data, business, or goodwill;
  • Business interruption or loss of business opportunity;
  • Personal injury or property damage arising from your use of, or inability to use, the Website;
  • Any unauthorized access to or alteration of your data or transmissions;
  • Statements or conduct of any third party on the Website;
  • Any other matter relating to the Website or its services.

These limitations apply regardless of the legal theory on which the claim is based — whether in contract, tort (including negligence), strict liability, or otherwise — and even if we have been advised of the possibility of such damages.

In jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the fullest extent permitted by applicable law. In no event shall the total aggregate liability of to you for all claims arising out of or relating to your use of the Website exceed the greater of CAD $100.00 or the total amount paid by you to us in the twelve (12) months preceding the event giving rise to the claim.

8. Third-Party Links and Content

The Website may contain links to third-party websites, services, or resources that are not owned or controlled by We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We do not endorse or make any representations about such third-party sites or any information or materials found there.

We encourage you to review the terms and privacy policies of any third-party websites you visit. Your use of third-party websites is at your own risk and subject to the terms and conditions of those websites.

9. Indemnification

You agree to defend, indemnify, and hold harmless , its directors, officers, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to:

  • Your violation of these Terms;
  • Your use of or access to the Website;
  • Your violation of any applicable law or regulation;
  • Your infringement of any intellectual property or other rights of any third party;
  • Any content or information you submit, post, or transmit through the Website.

10. Responsible Gambling

is committed to promoting responsible gambling. If you or someone you know may have a gambling problem, we encourage you to seek help from qualified organizations. Resources are available through the Government of Alberta and national organizations such as Responsible Gambling Council Canada and Gamblers Anonymous .

Gambling services offered at our premises are subject to all applicable federal and provincial licensing requirements and regulations. The Website does not facilitate, accept, or process any form of online wagering or real-money gambling transactions.

11. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to any conflict of law principles that would cause the application of the laws of any other jurisdiction.

You irrevocably agree that the courts of the Province of Alberta, sitting in the City of Edmonton, shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or your use of the Website, and you submit to the personal jurisdiction of such courts for this purpose.

12. Dispute Resolution

12.1 Informal Resolution

In the event of any dispute, controversy, or claim arising out of or relating to these Terms or your use of the Website, we encourage you to first contact us directly to seek an informal resolution. Please send a written description of your dispute to us at the contact details provided below. We will use reasonable efforts to resolve the matter within thirty (30) days of receipt of your written notice.

12.2 Mediation

If informal resolution is not successful within the thirty (30) day period, the parties agree to attempt to resolve the dispute through non-binding mediation conducted in Edmonton, Alberta, Canada, under the applicable mediation rules, before resorting to litigation or any other formal dispute resolution process. The costs of mediation shall be shared equally between the parties unless otherwise agreed in writing.

12.3 Litigation

If mediation fails or is not pursued, either party may pursue any available legal remedies before the courts of the Province of Alberta in accordance with Section 11 above. Nothing in this Section shall prevent either party from seeking urgent or interim relief from a court of competent jurisdiction where necessary to protect its rights or interests.

12.4 Class Action Waiver

To the maximum extent permitted by applicable Canadian law, you agree that any dispute resolution proceedings will be conducted on an individual basis only and not as part of a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration relating to these Terms or your use of the Website.

13. Termination

We reserve the right, in our sole discretion, to terminate or suspend your access to all or any part of the Website at any time, with or without notice, for any reason, including without limitation if we believe you have violated these Terms, any applicable law or regulation, or if your conduct could harm us, other users, or third parties. Upon termination, all licences and rights granted to you under these Terms will immediately cease.

Any provisions of these Terms that by their nature should survive termination shall survive, including but not limited to Sections 6, 7, 9, 11, and 12.

14. Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published by us on the Website, constitute the entire agreement between you and with respect to your use of the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website.

16. Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. A waiver of any breach or default under these Terms shall not constitute a waiver of any subsequent breach or default and shall not affect the other provisions of these Terms.

17. Contact Information

If you have any questions, concerns, or complaints regarding these Terms, or if you wish to report a potential violation, please contact us using the information below:

  • Legal Entity:
  • Address:
  • Website: qalexagrandlodge.com

We are committed to addressing your concerns promptly and in good faith. All communications should be directed to the address listed above and clearly marked "Terms of Use Inquiry."